Terms & Conditions
Effective Date: October 16, 2026
Welcome to Corner to Corner Maids. These Terms and Conditions govern your use of our website and your booking or purchase of residential cleaning services. By using our website or booking a service, you agree to these terms.
1. About Our Business
Corner to Corner Maids provides residential cleaning services in Auburn Hills, Rochester, and surrounding communities in Michigan. We coordinate service requests and cleaning appointments through our online booking system and approved cleaning professionals.
Contact Information
– Business: Corner to Corner Maids
– Website: https://cornertocornermaids.com
– Email: info@cornertocornermaids.com
– Phone: 947-957-8878
2. Booking and Service Requests
Customers may request cleaning services through our website or online booking platform. Submitting a booking request does not guarantee an appointment until confirmation is provided.
Customers are responsible for providing accurate contact information, property details, access instructions, and an accurate description of the requested cleaning services.
Additional services, special requests, or changes to the original booking may require additional fees or scheduling adjustments. Any applicable additional charges will be communicated to the customer before the additional work is performed.
3. Cleaning Services
Our services may include routine residential cleaning, deep cleaning, move-in or move-out cleaning, and other services offered on our website.
The exact scope of each appointment depends on the service selected, the property condition, and any agreed-upon service details.
Please notify us in advance of special cleaning requirements, delicate surfaces, restricted areas, pets, or other conditions that may affect the service.
We reserve the right to decline or discontinue a service when the property presents unsafe working conditions, undisclosed hazards, or circumstances that prevent the agreed-upon work from being completed safely.
4. Pricing and Payments
Prices will be displayed or communicated before a booking is finalized. Prices may vary based on property size, condition, cleaning frequency, and requested services.
Payment terms, deposits, payment methods, and any applicable fees will be disclosed during booking or before service confirmation.
Customers authorize payment for services according to the terms accepted during the booking process. We do not intend to charge customers undisclosed fees.
5. Cancellations, Rescheduling, and Refunds
Customers should contact Corner to Corner Maids as soon as possible to cancel or reschedule an appointment.
Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment.
Cancellations made with less than 24 hours’ notice may result in a cancellation fee of $50.
If our cleaning team arrives and cannot access the property, a lockout fee of $50 may apply.
Repeated cancellations may require advance payment for future appointments.
We understand that unexpected circumstances may arise. However, advance notice is required for cancellations and schedule changes.
We reserve the right to reschedule appointments due to severe weather, emergencies, employee illness, or other unforeseen circumstances.
Refund requests will be reviewed based on the services purchased, whether the service was performed, the circumstances of the request, and applicable law.
Nothing in this policy limits any cancellation or refund rights that may be provided by applicable law.
6. Customer Responsibilities
Customers agree to:
– Provide accurate booking and property information.
– Ensure the cleaning professional can safely access the property at the agreed time.
– Secure valuables, confidential documents, and personal belongings.
– Secure pets when necessary for safe service.
– Disclose known hazards or special conditions that may affect cleaning.
– Treat cleaning professionals respectfully and maintain a safe working environment.
Customers should not leave payment card details, passwords, or other sensitive information in areas where they may be accessed unnecessarily.
7. Property Access and Safety
Customers are responsible for providing agreed-upon entry instructions and ensuring that access can be completed safely.
If a property cannot be accessed, or conditions make the service unsafe, the appointment may need to be rescheduled. Any related charges will depend on the disclosed booking policy and applicable law.
8. Satisfaction and Service Concerns
We strive to provide dependable, professional cleaning services. If you are dissatisfied with a completed service, please contact us at info@cornertocornermaids.com or 947-957-8878 as soon as reasonably possible.
Please describe the concern and, where appropriate, provide photographs or other details. We will review the concern and determine an appropriate resolution, which may include a follow-up visit, correction of an agreed-upon cleaning task, or another reasonable remedy.
Any service guarantee will apply only where it has been expressly offered and communicated.
9. Independent Cleaning Professionals
Corner to Corner Maids may coordinate services through independent cleaning contractors or other approved service providers.
Where independent contractors perform services, their work arrangements may differ from those of employees. We seek to work with qualified professionals and communicate customer service expectations.
Nothing in these terms excludes responsibility that cannot legally be excluded or changes the legal status of a service provider where applicable law determines otherwise.
10. Website Use
You agree not to misuse our website, interfere with its operation, submit fraudulent booking requests, or attempt unauthorized access to our systems.
Website content, including business names, logos, text, and original graphics, may not be copied or used commercially without permission, except where permitted by law.
11. Third-Party Platforms and Payments
Our website may use third-party services for booking, payment processing, communications, or website functionality. Those services may be subject to their own terms and privacy policies.
Corner to Corner Maids is not responsible for third-party services to the extent permitted by law. We will not use this provision to disclaim responsibilities that legally belong to our business.
12. Limitation of Liability
To the extent permitted by applicable law, Corner to Corner Maids will not be liable for indirect or consequential losses arising from website use or service arrangements.
Nothing in these terms excludes liability for fraud, willful misconduct, negligence where liability cannot legally be excluded, or any other liability that cannot lawfully be limited.
Customers should report alleged property damage or other service-related concerns promptly so the circumstances can be reviewed.
13. Changes to These Terms
We may update these Terms and Conditions periodically. Revised terms will be posted on this page with an updated effective date.
Changes will apply as permitted by law. Any terms specifically agreed upon for an existing booking will continue to be governed by the applicable agreement and legal requirements.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of Michigan, without overriding any consumer protections or legal rights that apply to a particular transaction.
15. Contact Us
For questions about these Terms and Conditions, bookings, or cleaning services, contact:
Corner to Corner Maids
Email: info@cornertocornermaids.com
Phone: 947-957-8878
Website: https://cornertocornermaids.com