Effective Date: October 20, 2026
Website: https://cornertocornermaids.com
Contact Email: info@cornertocornermaids.com
Phone: 947-957-8878

 

1. Introduction

Corner to Corner Maids (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, request a cleaning service, schedule an appointment, make a payment, or communicate with us.

 

By using our website or services, you acknowledge that you have read this Privacy Policy.

 

2. Information We Collect

We may collect the following types of information when you use our website or request our cleaning services:

 

Personal Information

 

  • Full name
  • Email address
  • Telephone or mobile phone number
  • Home or service address
  • Billing address, if applicable

Booking and Service Information

 

  • Requested cleaning services and service preferences
  • Appointment dates and times
  • Property access instructions you choose to provide
  • Special cleaning requests and communications
  • Booking history and service-related feedback

Payment Information

 

If you make a payment through our website, payment-related information may be processed by our payment service providers. We do not intend to store complete payment card details on our own systems.

 

Website and Technical Information

 

Our website or service providers may collect information such as your IP address, browser type, device information, pages visited, and interactions with our website through cookies or similar technologies, where applicable.

3. How We Use Your Information

Corner to Corner Maids may use your information to:

  • Respond to inquiries and provide cleaning service estimates.
  • Schedule, confirm, manage, and fulfill cleaning appointments.
  • Communicate about bookings, changes, cancellations, and service updates.
  • Process payments and manage invoices or refunds.
  • Coordinate service delivery with authorized cleaning professionals or subcontractors.
  • Improve our website, customer service, and business operations.
  • Send promotional offers or business updates where permitted by law and consistent with your preferences.
  • Prevent fraud, protect our business, and address disputes.
  • Comply with applicable legal, tax, accounting, and regulatory requirements.

4. Online Booking and Third-Party Service Providers

 

Our business may use BookingKoala to facilitate online bookings, customer communications, scheduling, and related service management.

When you use an online booking feature, information you submit may be processed by BookingKoala and other service providers involved in delivering the requested service.

We may also use third-party providers for website hosting, payment processing, email communications, analytics, and business administration.

These providers may process information according to their own privacy policies and the services they provide to us. We encourage you to review the applicable policies of third-party services you use.

BookingKoala Privacy Policy: https://www.bookingkoala.com/privacy-policy/

 

5. Sharing Your Information

We do not sell your personal information for money. We may share information when reasonably necessary for the following purposes:

 

  • Cleaning professionals and subcontractors: To coordinate and complete your requested cleaning service, including sharing relevant service details and property access instructions.
  • Service providers: With companies that support our website, booking platform, payment processing, communications, and business operations.
  • Legal compliance: When disclosure is required by law, court order, or lawful government request.
  • Safety and protection: When reasonably necessary to protect customers, cleaning professionals, our business, or the rights and safety of others.
  • Business transactions: If our business undergoes a merger, acquisition, restructuring, or sale, subject to applicable legal requirements.

We limit information sharing to what is reasonably necessary for the relevant purpose.

6. Cookies and Website Analytics

Our website or third-party services may use cookies, pixels, and similar technologies to help the website function, remember preferences, understand website traffic, and measure advertising performance.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where required by law, we will provide appropriate consent choices for non-essential cookies or similar technologies.

7. Email and Text Message Communications

We may contact you by email, telephone, or text message regarding your inquiries, appointments, service updates, billing, and customer support. 

If you separately consent to receive promotional messages, we may also send marketing communications where permitted by law.

You may opt out of promotional emails by using the unsubscribe instructions included in the email. You may opt out of promotional text messages by following the instructions provided in the message, such as replying STOP where supported.

Opting out of promotional communications will not necessarily stop essential service-related messages.

We do not condition the purchase of cleaning services on consent to receive marketing text messages.

8. How We Protect Your Information

We take reasonable steps designed to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, or destruction.

These measures may include limiting access to customer information, using reputable service providers, maintaining account security, and following appropriate information-handling practices.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.

9. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including managing bookings, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal requirements.

Retention periods may vary depending on the type of information and the circumstances. When information is no longer needed, we will take reasonable steps to securely delete it, destroy it, or de-identify it where appropriate and legally permitted.

Third-party providers may retain certain information in accordance with their own policies and legal obligations.

10. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Opt out of certain marketing communications.
  • Request information about how your personal information is collected, used, or disclosed.
  • Exercise other privacy rights available under applicable law.

Some information may need to be retained for legal, tax, accounting, security, or legitimate business purposes.

To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

We will respond to requests as required by applicable law.


11. Children’s Privacy

Our website and residential cleaning services are intended for adults arranging cleaning services. We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without legally required authorization, we will take appropriate steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites we do not operate.

Your use of third-party websites is subject to their respective terms and privacy policies.


13. Do Not Track and Targeted Advertising

Some browsers offer a “Do Not Track” setting. Because there is no universally adopted standard for responding to all such signals, our website may not respond to every browser-based Do Not Track preference.

 

Where required by applicable law, we will honor legally recognized privacy preference signals and provide any required advertising opt-out choices.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or legal requirements.

When we make changes, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.


15. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Corner to Corner Maids
Email: info@cornertocornermaids.com
Phone: 947-957-8878
Website: https://cornertocornermaids.com


We appreciate your trust in Corner to Corner Maids and are committed to treating your personal information responsibly while providing convenient, reliable residential cleaning services.